How can I get additional help with my reservations?
How do I get a receipt for my hotel room?
On our prepayed Hot Rates, a confirmation email and a prepayed voucher will be emailed to you once your credit card is approved. For all non prepayed reservations, a confirmation email is sent immediately after booking reservation and you will receive a receipt directly from the hotel upon check out.
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How do I subscribe to the Insider's Travel Newsletter?
Subscribing is easy!
Just Enter Your Email on theTravel Deals newsletter signup form
Enjoy free travel tips, special discounts and offers delivered to your email.
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How do I reserve my hotel room?
The reservation process we have established is very simple. At the top of each page you will find our "Easy Search" hotel booking form. Enter your arrival and departure dates and the city name that you are traveling to. Then, select the hotel you would like to reserve by clicking on the "Select" button in order to see what discounted rates are available on your dates of travel for the hotel you have selected. Lastly, please click on "Book Now" to review the exact nightly rate breakdown, tax information and hotel cancellation policies. At this time, you will be on a Secure Reservation form where you can fill in the Customer Information Section, the Billing Information, Credit Card Information and any special requests you may have for the hotel.
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What about the special discounts?
We negotiate contracts with thousands of individual hotels in advance for volume purchases and guaranteed availability. As a result, we are able to get great rates and we can offer great prices to consumers.
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What should I do if I have a question about a past reservation?
To look up a reservation, access Reservations Retrieval and follow the prompts.
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How do I make a reservation for someone else?
To complete a reservation for someone else, simply type in his or her name instead of yours for guest name. Use the billing address for the credit card you are using as the address.
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How do I cancel the reservations I have made?
To cancel a reservation, access Reservations Retrieval to view or cancel your reservation and follow the prompts.
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How do I change hotels?
To change hotels, cancel your original reservation and rebook at the desired hotel
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Which credit cards are accepted?
Visa, MasterCard, American Express, Diners Club and Discover.
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How can I be sure that my credit card information is secure?
Book Online Safely and Securely - As always, your security and privacy are of the highest importance to us and are backed by our Shop Safe Guarantee and Privacy Policy. We do not sell your personal information and have no intention of doing so in the future. Once you enter the reservations system to book a reservation, you are automatically taken into a secure booking engine that guarantees a safe and smooth transaction. We are very confident about the Internet security provided by Netscape's Secure Sockets Layer protocol (SSL). The security features built into Netscape Navigator, Internet Explorer, and AOL, protect your Internet communications with: server authentication, privacy using encryption, and data integrity.
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Who can I contact for help with the system?
If you need to talk to someone concerning a reservation or just need help, please call the phone numbers at the bottom of this page.
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How do I know my reservation is confirmed?
We will send you a confirmation email after you complete your reservation. This email will include the dates of your reservation and the price.
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How do I make changes to my reservations?
To make changes to your existing reservation, cancel your existing reservation and rebook as needed or call our toll free reservations line listed at the bottom of this page.
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How can I get additional help?
To get additional help with your reservations, access Reservation Help or please call the phone number listed below and mention Promo Code 8974.
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